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Completeness score calculation

Understanding and re-calculating scores

 

Overview

Score calculation logic

Manual score recalculation

Overview

Completeness requirements help ensure product listings include the essential information customers expect - such as brand, model, or storage - reducing confusion and abandoned purchases.

They allow you to monitor and enforce product data quality by identifying missing information and ensuring consistency across your catalog. For every product having one or more requirements applied, a score will be calculated. A product will reach a 100% score when all requirements are met. 

Score calculation logic

The Completeness Score is automatically maintained via a background process that runs at scheduled intervals. This ensures your catalog data remains accurate without manual intervention.

The formula

The score is determined by the percentage of satisfied requirements relative to the total number of defined criteria:

Dynamic updates

To ensure real-time accuracy, the completeness score is also dynamically recalculated as users edit product data. This provides immediate feedback on how your changes impact the product's overall readiness.

Manual score recalculation

In certain scenarios - such as after modifying completeness criteria - you may need to refresh scores immediately rather than waiting for the next scheduled update. To trigger a manual recalculation, follow these steps:
  1. Go to Settings | Completeness requirements.
  2. If there are changes pending calculation, an orange dot will be presented on the calculator icon in the upper right corner:

  3. Click the calculator icon (Calculate product score).
  4. Click Start in the pop-up to perform re-calculation immediately. Optionally, click I'll do it later to cancel.

While the recalculation is in progress, the icon will be presented with a spinning circle. If you click the calculator icon at this stage, you can select one of the following options:

  • If you have made more changes to the requirements after recalculation was started - and you need those to be taken into account - click Restart.

  • If you want the ongoing calculation to finalize, click I'll do it later. Then optionally perform another manual recalculation at a later stage.

  • Click Stop to quit the ongoing calculation process. Then optionally perform another manual recalculation at a later stage.

Tip! Please see View completeness score on how product/category scores are presented. Please see Create a completeness requirement for details on how to set up requirements.